Member's Services Chat Agent
Problema. A members-only services team buried in repeat questions about benefits, booking rules, and policy edge cases.
Enfoque. Built a knowledge layer from membership policies, benefit matrices, and booking workflows. The agent handles routine member requests inside the existing support platform; complex cases route to specialists.
- Industria
- All Inclusive Resort · Caribbean
- Tamaño del equipo
- 1000+
- Duración
- 10 weeks
- Lanzamiento
- 2025